We are committed to safeguarding the privacy of our Members, Volunteers, supporters, interviewees and website visitors. In this policy we explain how we will treat your personal information.
Collecting personal information
We may collect, store and use the following kinds of personal information:
• If you are a Member, Volunteer or supporter, your name, postal address, phone number, and email address;
• If you are a visitor to our website, information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths); information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use); information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication and any information gathered on a form);
• any other personal information that you choose to send to us.
• information relating to any donations you make including your name, address, telephone number, email address, and in the case of direct debits the frequency and date of when direct debits will be taken (but note: card details and bank details are collected by the website, but only stored by our payment processors, and not by us).
Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.
Using personal information
Personal information submitted to us through our website will be used for the purposes specified in this policy.
We will store your data for a maximum of 7 years.
All our website financial transactions are handled through our payment services provider Paypal. You can review the provider's privacy policies via the following URL https://www.braintreepayments.com/en-gb/legal/braintree-privacy-policy. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
Disclosing personal information
We may disclose your personal information to any of our insurers, professional advisers or suppliers (including specifically the provider and host of our website) insofar as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information:
• to the extent that we are required to do so by law;
• in connection with any ongoing or prospective legal proceedings;
• in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
Except as provided in this policy, we will not provide your personal information to third parties.
Retaining personal information
This section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
Without prejudice to the above, we will usually delete all inactive data after 10 years.
Notwithstanding the other provisions of this section, we will retain documents (including electronic documents) containing personal data:
• to the extent that we are required to do so by law;
• if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
• in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
Security of personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our, and where applicable our supplier’s, secure (password- and firewall-protected) servers. This may include data storage services provided in the Cloud.
All electronic financial transactions entered into through our website will be protected by encryption technology.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
If you have a password giving access to private areas of our website, you are responsible for keeping it confidential. We will not ask you for your password (except when you log in to our website).
We may update this policy from time to time by publishing a new version on our website.
We may notify you of changes to this policy by email or via a message on our website.
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold personal information that you request to the extent permitted by law.
Third party websites
Our website includes hyperlinks to, and details of, third party websites.
We operate social media pages on Facebook and Twitter. This policy does not cover how the providers of social media websites may use your information. Before sharing data with social media sites, we advise you to read their privacy policies and to make use of the privacy settings and reporting mechanisms to control how your data is used.
Please let us know if the personal information that we hold about you needs to be corrected or updated.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
You can find out more about cookies at http://www.allaboutcookies.org/.
Cookies that we use
We use both session and persistent cookies on our website. The cookies we use are:
(a) Necessary cookies that help make our website useable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies;
(b) Social sharing cookies to update the counter for our website’s social sharing features;
Cookies used by our service providers
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) Chrome - https://support.google.com/chrome/answer/95647?hl=en;
(b) Firefox - https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-...
(c) Opera - http://www.opera.com/help/tutorials/security/cookies/;
(d) Internet Explorer - https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer...
(e) Safari - https://support.apple.com/kb/PH21411; and
(f) Edge - https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy.
However, blocking all cookies will have a negative impact upon the usability of many websites, including our website.
The British Entertainment History Project is a company limited by guarantee, registered at Companies House, registration no. 10490000, and our registered office is 373-377 Clapham Road, London SW9 9BT.
You can contact us by post, or at the email address or telephone no. published on our ‘About Us’ page on our website.
This document is based on a template from SEQ legal (https://www.seqlegal.com). Updated 24th May 2018